Clients base their opinion of you and your business during the first few minutes of their stay. No matter how good the service is they might not return if they are not greeted properly or if your treatment room is in disarray.
The esthetician is an extension of the treatment room, and they should convey a professional manner and appearance. Making a good first impression will help a business be more successful.
Planning and preparing the treatment room is the first step in performing services. The first thoughts should be toward state board sanitation regulations and client safety. From that point economy, efficiency, and a relaxing atmosphere are the goals in which you want to aim.
Furniture and equipment:
Use the cotton to make all the cleansing pads, compresses, eyepads, etc. that you will need for the facial before the treatment begins. To prepare cotton pads tear or cut cotton to a size of 4 inches by 4 inches. To prepare eyepads cut or tear cotton to 2 ½ by 2 ½ for round eyepads or 2 by 6 for a butterfly eyepad. For a cotton compress mask cut or tear cotton to 3 by 9. Store all pads and compresses in a covered container until ready for use.
For each facial you will need at the very least: one pair of eyepads, one cotton compress mask, and three to five cleansing pads
Any left over pads and compresses can be stored safely in an airtight, covered container, or placed in a zip-lock plastic bag for use the next day.
Note: Vinyl gloves are recommended as apposed to latex as the latex gloves will break down in oil and compromise the protection of the gloves. Also, if you do use latex gloves, check for any latex allergies with the client.
Products are the main ingredients in performing skin care treatments.
You need:
The use of checklists for setting up and cleaning up your treatment room is recommended to prevent you from missing any necessary supplies.
Equipment preparation includes turning on your wax machine and checking the water level on your steamer as well as pre-heating it.
Facial bed preparation includes the proper draping of linens and the use of a bolster if necessary to place under the client's knees for back support.
Ergonomics: the study of adapting work conditions to suit the worker. The equipment and the positions we use should be healthy for the spine and body. Adjust chair and bed height when possible, don't overstretch to reach something, arrange your supplies within easy reach, and when necessary get up out of the chair to get whatever it is that you need.
Setting up Supplies:
After the post-consultation (home care, and product use), be sure to record the client chart notes and write up retail sales.
Post-facial sanitation includes:
Note: all implements should first be washed thoroughly then dried before being placed in a wet sanitizer/disinfectant. This will maintain the integrity of the disinfectant and keep it from becoming diluted or contaminated.