Salon Profile: Great Clips

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As a new stylist coming into this industry, Great Clips offers education training, hourly rates/commission and competitive wages. They also have health insurance, and a 401K plan. Quatanna Hardy the manager at the Mansfield location is continually looking to add to the benefits offered.

She provides perks to stylists, such as bonuses for haircuts per hour, retail sold, and Saturday luncheons for the Stylists. Quatanna creates a warm and inviting environment for both the clients and new stylists coming on board.

Stylists first attend Great Clips University which is a 3 day training, where new stylists are trained on the Great Clips brand and the 5-step Customer Connection.

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Once they’ve completed their 3 day course they begin in-salon training.

What is Great Clips 5 step Customer Connection?

  1. Greet and Introduce
  2. Connect through Consultation
  3. Create the cut and talk product
  4. Confirm Satisfaction
  5. Thank and Invite Back.

Great Clips utilizes “Clip Notes”.

Clip notes is a program that allows stylists to create a customer’s profile to include info on the haircut such as: style or type of haircut, clipper guards (if used), and the amount of the length taken off, length of hair, shape of haircut, layers, texturizing, and more. This allows any of the professional stylists in any Great Clips salon to ensure the same quality haircut every time.

Great Clips is a walk-in center where they complete haircuts in 12-17 minutes, therefore there is less or no wait time. They greet the customer when they walk through their doors and you feel comfortable and relaxed with the experience they provide. Clients can check-in online @ www.greatclips.com to reserve a time for their haircut.

Great Clips Salon
377 Chauncy St.
Mansfield, MA
Phone: 774-719-2203

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